Your Privacy Is Our Priority

1. Definitions

In this Privacy Policy, references to "pusay88", "we" or "platform" refer to the pusay88.net website and all services offered through it. "You" or "user" refers to any individual who accesses, registers for or uses pusay88 services.

"Personal data" means any information that can identify you directly or indirectly, including your name, email address, mobile phone number, payment information and account-related data. "Processing" covers any action taken on that data, including collection, storage, use and deletion.

2. Data We Collect

pusay88 collects your personal data in the following categories:

• Registration information: your full name, identity card number (MyKad), date of birth, email address and mobile phone number provided when opening an account.
• Financial information: e-wallet account details (Touch 'n Go eWallet, Boost, ShopeePay), DuitNow information, bank details for FPX transactions, and crypto wallet addresses (USDT, BTC, ETH) linked to your account.
• Platform activity data: deposit records, withdrawal history, betting history, game preferences and login session data.
• Technical data: IP address, browser type, device operating system, access times and cookie data as described in Section 6.
• Communications: records of your interactions with our 24/7 customer support team via live chat and email.

3. Purpose of Data Collection and Use

The personal data we collect is used for the following purposes:

• Account management: creating, verifying and managing your registered account at pusay88.
• Transaction processing: processing deposits (minimum RM20) and withdrawals (minimum RM100) within 10–45 minutes via your chosen payment method.
• Legal compliance: meeting Know Your Customer (KYC), Anti-Money Laundering (AML) and our international licensing obligations.
• Service improvement: analysing usage patterns to improve user experience, platform performance and game offerings.
• Communications: sending important account-related notifications, promotions, bonuses and relevant policy updates.
• Security: detecting and preventing fraudulent activity, unauthorised account use and other security threats.

4. Data Sharing with Third Parties

pusay88 takes your privacy seriously. We will not sell or rent your personal data to any external party for marketing purposes. However, data may be shared in the following limited circumstances:

• Payment service providers: to process your financial transactions through the payment methods available on our platform.
• Game providers: the minimum information required to provide access to online slot games, live casino and sports betting.
• Legal requirements: when required by regulatory bodies, courts or competent authorities under applicable legal provisions.
• Business transfers: in the event of any merger, acquisition or asset transfer, your data may be transferred as part of those business assets, subject to prior notification to you.

In all of the above situations, we ensure that the receiving party meets data protection standards equivalent to this policy.

5. Data Security and Protection

The security of your personal data is our technical and operational priority. The protective measures we implement include:

• SSL (Secure Socket Layer) encryption for all data transmissions between your browser and pusay88 servers.
• Storage of passwords in a one-way hashed format that cannot be decrypted by any party.
• Layered access controls ensuring that only authorised staff can access sensitive data.
• Regular security scans and penetration testing to identify and patch system vulnerabilities.
• Activity monitoring systems that automatically detect unauthorised access attempts.

While we take all reasonable steps, no online system can be guaranteed to be completely secure. We encourage you to also protect your account by using a strong password and not sharing your login details with anyone.

6. Cookies and Tracking Technology

pusay88 uses cookies and similar tracking technologies to improve the user experience on our platform. The types of cookies used include:

• Session cookies: store your login session information so you do not need to enter your password repeatedly during an active session. These cookies are deleted when you close your browser.
• Preference cookies: remember your language settings, display layout and game preferences for ease of use.
• Analytics cookies: collect anonymous data on how users interact with the platform for internal service improvement purposes.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the full functionality of the pusay88 platform.

7. Your Rights as a User

As a registered pusay88 user, you have the following rights regarding your personal data:

• Right of access: you may request a copy of the personal data we hold about you at any time.
• Right of rectification: you may ask us to correct or update any data that is inaccurate or outdated.
• Right of erasure: in certain circumstances, you may request the deletion of your personal data, subject to legal and operational requirements we are obliged to comply with.
• Right to restriction of processing: you may ask us to limit how we process your data in certain situations.
• Right to object: you have the right to object to the processing of your data for direct marketing purposes.

To exercise any of the above rights, please contact our 24/7 customer support team via live chat or send us an email. Your request will be processed within a reasonable timeframe.

8. Underage Users

pusay88 services are intended solely for individuals aged 21 and above. We do not knowingly collect personal data from individuals below this age.

During registration, you are required to confirm that you are 21 years of age or older. We reserve the right to request identity verification documents such as MyKad for age verification purposes at any time.

If we find that personal data of an underage individual has been collected without consent, we will take immediate steps to delete that data and close the account in question. Parents or guardians who become aware that their child has registered with pusay88 may contact us for follow-up action.

9. Amendments to This Privacy Policy

pusay88 reserves the right to amend this Privacy Policy from time to time in line with changes to laws, technology, or business operations. The updated version will be published on this page with a new effective date.

For significant changes that directly affect your rights, we will notify you through one of the following methods:

• Notification via your account's registered email.
• In-platform notification when you log in.
• A prominent notification on our website's main page.

Continued use of the pusay88 platform after the effective date of such changes will be considered your acceptance of the updated terms.

10. Contact Us About Privacy

If you have any questions, concerns, or complaints about how we handle your personal data, please contact the pusay88 team through the following channels:

• 24/7 Live chat: available directly on the pusay88 platform in Malay and English.
• Support email: [email protected]

Our customer support team is available to assist you at all times and will work to resolve every privacy-related query thoroughly and efficiently.